Privacy Policy

1. Who we are

Heads Up PM is a product of LLTDIGITAL. This policy explains how we collect, use and protect your personal data when you use our project and portfolio management platform at app.lltdigital.net.

2. What data we collect

We collect the following personal data:

• Account data — name, email address, and encrypted password when you register
• Usage data — pages visited, actions taken, and timestamps to support audit logs
• Project data — content you enter into the platform (projects, milestones, status reports, etc.)
• Technical data — IP address, browser type, and session identifiers for security purposes

3. How we use your data

We use your data to:

• Operate and improve the Heads Up PM platform
• Send email notifications you have configured (you can opt out in your profile settings)
• Provide customer support when you contact us
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising.

4. Data storage and security

Your data is stored on servers located in the United States. We use industry-standard encryption (TLS in transit, bcrypt for passwords) and access controls. Two-factor authentication is available and can be required at the organization level.

5. Data retention

We retain your account data for as long as your account is active. If you delete your organization, all associated data is permanently deleted within 30 days. You may request deletion of your personal data at any time by contacting [email protected].

6. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Export your data in a machine-readable format
• Object to certain processing activities

To exercise any of these rights, contact us at [email protected].

7. Cookies

We use essential session cookies to keep you logged in. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this will prevent you from using the platform.

8. Third-party services

We use the following third-party services:

• Stripe — payment processing (their privacy policy applies to payment data)
• SMTP provider — email delivery for notifications and password resets

9. Changes to this policy

We may update this policy from time to time. We will notify you by email if we make material changes. Continued use of the platform after changes constitutes acceptance.

10. Contact us

For privacy-related questions, contact us at [email protected].